Match word(s).

 Support -> F.A.Q Index
 

Frequently Asked Questions

Multi-Hosted Domains

How do I add an FTP Account for my additional domain?
Follow these steps:

Login to your control panel
Under the FTP Tab (near bottom right section)
Click "FTP Accounts"
Click "Add Account"
For the login field, enter the sub-domain name you used earlier.
Enter a password

Click "Create"

The login name will become the created directory. If you entered "joe", a directory called "joe" will be created under your "www/public_html" directory. If you already have a directory called "joe" then a new directory will not be created.

To login to your FTP account use the following settings in your FTP software.

hostname: yourdomain.com or your IP address
login: username@yourdomain.com (joe@yourdomain.com)
password: enter_your_password

Users will only have access to the directory you created. If you created a login name called "joe". Then once logged in, joe can only access the "joe" directory and anything below that, e.g. yourdomain.com/joe/test/. Joe will not be able to access any directory higher than his directory.

How do I create an additional domain on my Multi-Hosted account?
Follow these steps:

Login to your control panel
Click on "Sub-Domains"
Type in a name and click Add.
If you receive an error, open a ticket and request for sub-domains to be enabled. If your domain is not pointing to our nameserver and is still in the progress of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains).
After adding your sub-domain, a new directory will be created using the name you supplied earlier.

Now you will need to open a support ticket and tell us the domain you want pointed.

Example support ticket:

Hi,

Please point multihosted.com to multi.mysite.com
or
Please point multihosted.com to mysite.com/multi/

You can skip the process of creating a sub-domain and simply tell us to point to a sub-directory. A CGI-BIN will not be created if you choose this method.

What are Multi-Hosted Domains?
Some web hosting accounts have the ability to support multiple domain names pointing to separate directories (web sites) within your main account. We call such domains multi-hosted domains.

Multi-hosted domain support is ideal for webmasters, Internet marketers, and anyone else who runs multiple sites but does not require each site to be on a separate full-featured account.

Why can't I create sub-domains?
If you receive an error when creating sub-domains, open a ticket and request for sub-domains to be enabled.

NOTE: If your domain is not pointing to our nameserver and is still in the progress of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains.

Here's a simple way to check if your domain has propagated. Jump to DOS-PROMPT and enter the command
"TRACERT yourdomain.com"

Example output:
Tracing route to cybersolution.biz [209.51.132.250]

If your IP address states "209.51.132.*" then your domain is pointing to our nameserver. You can begin adding sub-domains!

Important details about multi-hosted domains..
Multi-hosted domains function just like any other domain from the visitor's/browser's point of view. If you have a multi-hosted domain "multihosted.com" and your visitor types "www.multihosted.com" into the browser, the browser's address bar will show "http://www.multihosted.com" and not "http://www.maindomain.com/multihosted". If your visitor navigates to another page, the browser will accordingly show "http://www.multihosted.com/anotherpage.html", just like it should.

Multi-hosted domains are not the same as multiple domain parking (pointing multiple domains to the front page of your main domain).

All multi-hosted domain names share the same IP address, control panel, disk space, data transfer, MySQL databases and other resources provided in your main account.

Multi-hosted domains do not have their own POP email accounts. However, each multi-hosted domain comes with a catch-all address that automatically forwards all incoming email to your main domain's POP account.

Multi-hosted domains, unlike your main account domain, cannot have their own subdomains (subdomain.multihosted.com) or SSL certificates.

Multi-hosted domains have their own CGI-BIN.


Review our Terms & Conditions & privacy policy
© Copyright 2002 Cyber Solution ®,  All rights reserved.


Script provided by SmartCGIs.com