Email forwarding is a feature,
which forwards an email that originated from your domain, to
another email address. The forwarding address can be another
email address within 'your domain', or to an 'external email'
address, (for example to your home ISP email account). There
are two types of email forwarding:
Forward silently to another address:
In this case, the email address from your domain (setup for
forwarding) will divert all messages to the forwarding address
you've selected, and without sending you a copy of the
original message. For example,
you@yourdomain.com
will automatically forward all messages to
you@mindspring.com.
Pretty straight forward. (no pun intended).
Forward to another address, but also send you the
"original inquirey":
This is the method most commonly used. For example, you have
two other partners who wish to receive all incoming inquiries
to the company. Perhaps you're the one who responds to them,
but your counterparts would like copies of the incoming
activity as well. The method for accomplishing this is pretty
well the same as above, except in this case you would
configure one of your "existing pop email accounts", as that
is how you'd receive a copy of the original incoming message.
Example: When
General@company.com (your companies main address) is
mailed, you would typically be the only one to receive the
response, however if you've configured forwards for your two
counterparts (Bob and Mary), then
bob@doodles.com and
mary@yourdomain.com
could also receive a copy of the incoming messages.
How to setup a mail forward:
1. Login to your
control panel (http://www.your-domain.com/cpanel)
2. Select "Forwarders"
3. Enter a configured pop email account name if you want to
recieve original inquiries. (Enter a none configured email
address if you do not)
4. Enter the email address you want it to relay a copy of the
message to
5. Select "Add Forward"
All messages will now be forwarded to the forwarding address,
and with a copy sent to you
Need to
Forward to more than one person?
Simply repeat the
above process using the same address you've setup as the
forward, and enter the additional recipients you would like to
send a copy of the message to. All email forwards will be
listed in your "Email Forwarder" administrator. You can delete
forwards when you no longer require them,
Testing
your forward.
If you want to test your new mail forward, it's recommended
that the email account you're testing from "is not" one of the
accounts you're using in conjunction with the forwarder you've
just setup. For example, if you've configured
harry@yourdomain.com
to forward copies to
bob@doodles.com and
mary@yourdomain.com, then send a test message from an
email address, other than one of the addresses you've just
setup, otherwise it can somewhat confusing in figuring out
which message was coming from the actual forward, and which
was the original sent from you. |