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When you upload new or changed pages, the changes should be
instantaneous. If they aren't, please follow the steps below to
determine the reasons.
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Be sure you are uploading you web page files
into the /public_html OR /www folder. Either will
work. MS FrontPage users will not need to worry about this. When
publishing or editing with FrontPage, it will automatically place
the folders in the correct folder.
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Try pressing Reload. If that doesn't work,
try Shift+Reload to bring up the new page.
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In your web browser, type
www.your-domain.com/cpanel/. You should see a password box come
up. If you don't, then your domain is still pointed at your old
provider and you should
contact us.
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Your Internet Service Provider (especially
for AOL users) may be holding the old page on their servers.
They do this to save bandwidth space. To see if this is the case,
you should check this "third party" web site. After clicking
HERE, just
type in your domain name in the box as shown below. If the site
shows up with the changes made, then you can be sure the problem
is that your ISP is holding the old page on their server. You
should contact them to remove this 'network page caching.'
If you still haven't solved the problem: In
your Control Panel (yourdomain.com/cpanel), go into your "File
Manager", and click on the WWW folder. The WWW folder
is where all of your web page files should be.
- Find the file that you believe you have
changed but is not coming up with the new information and click on
it.
- View the file, and see if it is in fact
the new file. If it's still has the old page information, then
your software didn't upload the file or didn't upload to the
correct directory. You should consult your software help material
for upload help
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