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When you upload new or changed pages, the changes
should be instantaneous. If they aren't, please follow the steps below
to determine the reasons.
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Be sure you are uploading you web page files into
the /public_html OR /www folder. Either will work. MS
Frontpage users will not need to worry about this. When publishing or
editing with FrontPage, it will automatically place the folders in the
correct folder.
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Try pressing Reload. If that doesn't work, try
Shift+Reload to bring up the new page.
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In your web browser, type
www.your-domain.com/cpanel/. You should see a password box come up.
If you don't, then your domain is still pointed at your old provider and
you should contact
us.
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Your Internet Service Provider (especially for
AOL users) may be holding the old page on their servers. They do this
to save bandwidth space. To see if this is the case, you should check
this "third party" web site. After clicking
HERE, just type in
your domain name in the box as shown below. If the site shows up with the
changes made, then you can be sure the problem is that your ISP is holding
the old page on their server. You should contact them to remove this
'network page caching.'
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If you still haven't solved the problem: In
your Control Panel (yourdomain.com/cpanel), go into your "File
Manager", and click on the WWW folder. The WWW folder is where
all of your web page files should be.
- Find the file that you believe you have changed
but is not coming up with the new information and click on it.
- View the file, and see if it is in fact the new
file. If it's still has the old page information, then your software
didn't upload the file or didn't upload to the correct directory. You
should consult your software help material for upload help.
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